Remote Computer Support
Comprehensive IT Solutions provides remote computer support to customers that currently have a working internet connection. Our remote desktop sharing application allows a qualified experienced technician to safely and securely connect to your computer and repair it as if the technician were sitting at your PC
These are some of the problems our remote computer support can help with:
- Annoying Pop-ups
- Browser Hijacks
- Viruses
- Spyware
- Errors
- Slow Computer
- Internet Connections
- Program Installations
- Printer Problems
- Email Problems
- Updates/Patches
- Small Wired/Wireless Networks
- Office Applications
Please download the remote application and install it on your computer (after installing you may hit skip, in the lower right hand corner, when prompted to make an account if you wish).
If your computer is a pc - download here
If your computer is a mac - download here
How does it work:
During your live remote PC repair session, you will be able to watch all repairs LIVE on your computer screen while we diagnosis and repair your PC / Laptop / MAC. You will be able see every move we make on your computer. We will also remain on the phone with you, if you wish, to answer any questions you may have during our computer diagnostics and repairs. In turn, helping you learn how to keep malicious viruses from entering your computer. You will be able to assume control of your computer at any time during the repair session allowing you to remain in control. When we are finished repairing your PC or Laptop, we will permanently remove our connection and we will not be able to reconnect, unless you choose to reinstall the remote connection program for further service.




